1. Introduction
RunAgent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent deployment platform and services.
2. Information We Collect
Account Information
When you create an account, we collect:
- Name and email address
- Company information (if applicable)
- Authentication credentials
- Billing and payment information
Usage Data
We automatically collect certain information about your use of our services:
- Agent deployment logs and metrics
- API usage and performance data
- Device and browser information
- IP addresses and location data
- CLI command usage statistics
Agent Data
We collect and store:
- Your agent code and configurations
- Agent execution logs and error reports
- Performance metrics and monitoring data
- Framework and dependency information
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Send you technical notices, updates, and administrative messages
- Respond to your comments, questions, and customer service requests
- Develop new features and services
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share information
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Secure data centers with physical security measures
- Employee training on data protection and privacy
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time, subject to legal and operational requirements.
7. Your Rights
Depending on your location, you may have the following rights:
- Access and obtain a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your information
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent where processing is based on consent
8. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@run-agent.ai